Return carriage charges are not covered by Sync. When you return the goods, please use a tracked delivery service and make sure you have appropriate insurance cover, as we will be unable to refund missing items or items that have been damaged in transit. Sync is not obliged to refund your purchase until the goods have been received into our warehouse and checked. Once you have informed us of your intention to return an item/items from your order, you have a further 14 days to return the item/items to us. You can notify us by emailing Once you notify us of your intent to return, simply return the product with the original receipt, in its original and sealed packaging, along with its included accessories to us. If you’re not happy with your product or simply change your mind, you must provide us with notice of cancellation within 14-days of delivery.
#APPLE PENCIL USB C ADAPTER PLUS#
Please allow 10-14 days lead time plus shipping.įor more information on delivery and returns please see our sales, delivery and returns t&c’s or our FAQ page, alternatively contact us on: or 03 VAT)įree next working day delivery as standard Next working day delivery before 12 noon: £15.00įor orders with a total cost of £500 and above (inc. Similarly, if you were to place an order for next-day delivery with us after 3pm on Friday, or over the weekend, we will process this on our next business day (Monday), and it will be delivered on Tuesday.įor orders with a total cost below £500 (inc. Due to the order cut-off time of 3pm, if you place an order for next-day delivery after 3pm on Monday, it will be processed on Tuesday, and arrive Wednesday. Our working days are Monday – Friday (excluding Bank Holidays). Alternatively, you can initiate and manage your support cases using the excellent Apple Support App.Next working day delivery applies to orders placed before 3pm, orders placed after 3pm will arrive the following day. You can contact the Support Team using the Support link at top-right of this page. When the Apple logo appears, release the top button.įinally, if you continue to have difficulties, seek assistance from Apple Support.Press and quickly release the volume button farthest from the top button.Press and quickly release the volume button nearest to the top button.If your iPad doesn’t have the Home button, do the following:
#APPLE PENCIL USB C ADAPTER SOFTWARE#
Next, try a forced restart of your iPad - as this will often resolve an isolated software issue:įorce restart iPad (models with Face ID or with Touch ID in the top button)
When correctly positioned, there should be a tiny gap (of about the thickness of a sheet of paper) between the tip and the body of the Pencil. Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.Įnsure that the replaceable plastic pencil tip is screwed firmly into the body of the Apple Pencil even a slightly loosened tip will cause issues. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store. If the Pencil Battery has failed, the only remedy is to replace the Pencil. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge.
Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods.
In common with all Li-ion batteries, they must always have some level of charge. If you continue to experience difficulties, here is one of the better troubleshooting guides:īe aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. This support page may be helpful with pairing and use of the Pencil with your iPad:Ĭonnect Apple Pencil with your iPad - Apple Support Clearly you are using the correct USB-C to Lightning Adapter - presumably sourced directly from Apple.
0 kommentar(er)
